World Bank Group: Advancing AI Readiness
How the World Bank Group trained 450+ leaders and teams to apply AI confidently in daily workflows.
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World Bank Group
The World Bank Group is one of the world’s leading development institutions, working with 189 countries to reduce poverty and promote sustainable economic growth. Through its member organizations, including IFC and MIGA, it provides financing, risk guarantees, policy advice, and research to help governments strengthen infrastructure, institutions, and opportunity worldwide.
As AI rapidly reshapes economies and public services, the World Bank Group is advancing AI both as a development priority and as an internal capability. By embedding AI into its research, data systems, and operational workflows, the organization is strengthening evidence-based decision-making while building the expertise required to support responsible AI adoption globally.
The World Bank Group needed to rapidly build confidence among senior leaders, managers, and functional teams in using AI for everyday tasks, while also providing clear guidance on where AI could add the most value within existing workflows.
At the same time, they needed to strengthen practical capability in internally approved AI tools so employees could use AI to reduce workload and improve efficiency, while maintaining appropriate risk awareness.
The World Bank Group needed a training partner who could operate at the pace and scale of a complex global institution, designing sessions that would resonate with highly experienced professionals across very different functions and seniority levels.
Edifai worked closely with the World Bank Group to understand the tools already in use, the workflows that mattered most, and the varying levels of AI familiarity across teams. This informed a programme architecture that could flex across functions while maintaining a consistent standard of practical, applicable learning.
The solution
These half-day and full-day workshops were tailored to specific functions, including L&D, finance and legal as well as banking specific teams such as portfolio management.
Hosted virtually and in-person, each session was designed to ensure participants could apply AI in their day-to-day roles, responsibilities and workflows.
Key programme outcomes
One-day deep-dive workshops designed for specific departments to identify and optimize priority workflows and use cases, delivering practical training that can be immediately applied in business operations.
Foundation, intermediate and advanced sessions tailored to varying skill levels and confidence, ensuring AI capability is developed consistently across the World Bank Group while meeting the needs of individual learners.
These workshops sparked company-wide transformation, accelerating AI adoption by empowering employees with the knowledge, confidence and skills to harness generative AI and drive immediate, tangible results.
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A 30-minute call to scope the right AI skills training program for your team, timeline, and tools.
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